I decided to book a last-minute massage and support a local business in my neighborhood, despite seeing the negative reviews. Unfortunately, the reviews were accurate. After being asked to pay in cash, I ran to the ATM in the cold and left a 25% tip, only to be laughed at and had them shake their heads in my face. I couldn’t believe it. Completely unprofessional—I won’t be returning.
First time came over for an hour massage. The masseuse was on the phone scrolling and reading a half of the time while doing the massage, literally hanging on my back using her elbows. When finished, I said to include 18% tip, even though for such service I would give $0. They asked me if I can give more - I said no, she was on the phone half of the time. I was told not to come back anymore. I never will and definitely do not recommend this place to anyone. Such a disappointment.
The massage was pretty good, but the man behind the counter was hacking up a lung and I think, cleaning the toilet right outside the curtain where I was getting my massage. And then shook me down for a 30% tip. And then I did not see him handover any cash to the woman who gave my massage so I stood there and asked him for the money back and gave it to her directly. Don’t waste your time here. I’m sorry for the woman who gave me the massage because she was pretty good.
First off - for all the tightwads out there - 15% - 20% to is what you tip to someone who slings a coffee at you without any effort. This is a personal service from someone who works really hard to give you a massage. Personal services (like hairdressers) command at least a 30% tip if not more so don't be a scrooge to someone who has worked really hard on you. Next, I went for a 90 minute deep tissue massage and it was fantastic. They know how to attack those pressure points and work those tendons and the muscles. This place is highly recommended!
Good Massage. Customer service very poor. After my massage I got shaken down for 30% gratuity as they told me what I gave was too little of a tip and said I have to write down $26 on an $89 bill. If you want to add mandatory gratuity that’s fine put it on the price list but don’t hover over me while I sign my receipt and tell me what I have to write as a tip. I left feeling taken advantage of rather than the relaxation I went in there for. Will not be going back here.